Alerts

(remember to update Notifications settings)

Use Alerts to monitor meters for unusual readings or data issues. Alerts are set at the meter level and notify you when something needs attention

Set up alerts

You can apply alerts to meters in two ways:

• Manual—View all interval data meters and select the ones you want.
• Automatic—Use filters to apply alerts. If new meters meet the criteria, the alert is applied automatically.

You can select the topmost organizations or sites where you want to receive alerts.

Alerts types

1. Trend Insights
   Sent when the actual data falls outside the forecasted range created by Trend Insights.
2. Manual
   Set your own thresholds based on expected or acceptable use.
3. Offline
   Sent when the system has not received interval data for the meter within the expected timeframe.
4. Data Gap
   Sent after importing a file that contains a gap in the meter's interval data.

Using Alert in the application

Meter Alerts

When viewng a meter, click Meter Alerts to see which alerts apply to that meter.

Alert Library

Create alerts in the Alert Library and assign them to meters. You can re-use alerts across multiple meters.

Alerts Subtab

Use the Alerts subtab to review and manage alert activity. You can:

• Filter by date range, alert type, and severity.
• View status: new, in progress, complete, or archived.
• See who the alert is assigned to

Alert Notifications

When an alert is triggered, you receive an in-ap notification.

• Alerts include a links to the meter and timestamp where is the issue occurred.